CLIENT ACCESS
Keep your reports close.
Free
For clients whose assessments have been completed by 1st Aid Fire.
- Access to your own completed reports in your approved client portal
- Download reports for your records
- Access to the public advice library
CLIENT & PORTFOLIO SUPPORT
Practical advice.
Beyond the assessment.
Free access to your completed reports, optional individual advice and tailored support for small and large property portfolios.
Membership opens soon. Free report access is available now. We are completing the payment setup for the monthly advice plans.
ADVICE
A little ongoing support.
£19 / month
Help with the questions that come up between assessments.
- Everything in Client Access
- One short advice enquiry per month
- Personally reviewed by Darren J Young MIFSM
- Related clarification on the same issue
NEED A DIFFERENT LEVEL OF SUPPORT?
Managed support, agreed around you.
For larger portfolios or more involved work, we agree the scope, allowance and fee with you.
FOR LANDLORDS & MANAGING AGENTS
Small portfolio or large?
One place for your fire safety reports.
Property Portfolio Support combines organised document access with personal advice. The planned Portfolio membership is £49 per month with four new advice enquiries per billing month. Larger portfolios and additional support are quoted individually. Paid subscriptions are not yet available; register your interest below.
Your portfolio, clearly organised.
- Keep your property reports together in your client portfolio.
- View and download the documents held for your account.
- Discuss adding existing FRAs from other assessors. Storage does not mean we have reviewed or endorsed a report.
- Agree property references and document arrangements during setup.
Practical advice when questions arise.
- Email advice from Darren J Young MIFSM within an agreed allowance.
- Help understanding findings and identifying appropriate next steps.
- FRA rates agreed around the number, location and scope of your properties.
- AI chat is coming soon for general guidance, with property-specific questions referred to Darren J Young MIFSM.
Tailored support. Clear terms.
We agree the properties covered, advice allowance, response arrangements, payment schedule and fee before you commit. Ask about annual upfront payment. New assessments, site visits, detailed report reviews and specialist surveys are separately scoped and priced.
Basic access to your completed 1st Aid Fire reports remains free. Portfolio Support is optional and does not include unlimited advice.
WHAT COUNTS AS AN ENQUIRY?
One issue.
A useful answer.
A short advice enquiry covers one clearly defined issue, with related clarification. For example: understanding a term in your FRA, discussing who to approach for a recommended inspection, or preparing questions for a contractor.
Full report reviews, site visits, surveys, design work and confirmation that works are compliant are quoted separately. A complete desk-based FRA review is available for £95.
Ask about an FRA reviewHow your advice enquiry will work
- Describe the issue.Share a focused question and the relevant report reference.
- Darren J Young MIFSM reviews it.Your paid advice receives personal review, with further information requested where needed.
- Receive clear next steps.Understand the options and whether specialist inspection or further work is appropriate.
Enquiry allowances renew each billing month. Your questions and Darren J Young MIFSM’s replies are saved in your client portal, with email alerts when there is a reply. Unused enquiries do not roll over.
MEMBERSHIP QUESTIONS
Know what you’re choosing.
Do I have to subscribe to access my FRA?
No. Access to your completed 1st Aid Fire reports is free for approved clients.
Can I use advice instead of a new assessment?
Membership provides ongoing advice. It does not include a new assessment, an inspection or certification of remedial work. We will tell you when your enquiry needs separately scoped work.
Is the £95 FRA review included?
No. A full desk-based report review is a separate service. Membership enquiries cover short, focused questions.
Can I subscribe now?
Online payment is not open yet. You can discuss a plan with Darren J Young MIFSM or access your existing reports through your client portal.