Training Facilities:
Training Rooms provided by the client should be large enough to allow for practical training. This will mean a minimum room size of 35' by 20' for a group of eight. In addition training facilities should conform to the minimum standards expected of any organisation with regard to lighting, ventilation, access, etc. These should be discussed at the time of booking, and may require a visit from a representative of 1st Aid Fire prior to the commencement of training. If the facilities are deemed unsuitable then we will endeavour to arrange a local alternative. In all cases the final decision rests with the management of 1st Aid Fire and any costs incurred will be invoiced to the client.
Booking Arrangements:
Initial bookings and enquiries should be made via this website. Please complete the enquiry form, and we shall contact you to confirm available dates. Bookings may also be made by telephone, but should be confirmed by letter or signed fax.
Payment:
Payment for group bookings is on receipt of the final invoice. Terms, strictly 14 days from dispatch of the invoice. Individual students should pay in full when booking. This acts as confirmation of the booking.
Cancellation by Client:
Courses cancelled, in writing, by the client become liable for the following charges:
- 21 days or more notice - Full refund
- 14 days or more notice - 25% of total cost
- 7 days or more notice - 50% of total cost
- Less than 7 days notice - 75% of total cost
- Less than 36 hours notice - Full amount payable
Candidate Substitution:
Clients may substitute candidates for the course at any time prior to the course commencing.